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Customer Satisfaction Form

Enter Your Redemption Code*
Your Name
First Last
Phone Number
How convenient is our company to use?
- Extremely convenient
- Very convenient
- Moderately convenient
- Slightly convenient
- Not at all convenient
How long was your wait on hold before speaking with our customer service representative?
- Extremely long
- Quite long
- Moderately long
- Slightly long
- Not at all long
How well did you feel our customer service representative understood what you were saying?
- Extremely well
- Quite well
- Moderately well
- Slightly well
- Not at all well
How eager to help you were the customer service representatives at our company?
- Extremely eager
- Quite eager
- Moderately eager
- Slightly eager
- Not at all eager
Would you say that our customer service representative solved your problem or answered your question quickly, slowly, or neither?
- Extremely quickly
- Quite quickly
- Somewhat quickly
- Neither quickly nor slowly
- Extremely slowly
How knowledgeable did our customer service representative seem to you?
- Extremely knowledgeable
- Quite knowledgeable
- Moderately knowledgeable
- Slightly knowledgeable
- Not at all knowledgeable
How clear was the information that our customer service representative provided to you?
- Extremely clear
- Quite clear
- Moderately clear
- Slightly clear
- Not at all clear
How helpful was our customer service representative?
- Extremely helpful
- Quite helpful
- Moderately helpful
- Slightly helpful
- Not at all helpful
How well do you feel that our company understands your needs?
- Extremely well
- Quite well
- Moderately well
- Slightly well
- Not at all well
Overall, how responsive have we been to your questions or concerns about our product?
- Extremely responsive
- Quite responsive
- Moderately responsive
- Slightly responsive
- Not at all responsive
Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?
- Extremely satisfied
- Moderately satisfied
- Slightly satisfied
- Neither satisfied nor dissastisfied
- Slightly dissatisfied
- Moderately dissatisfied
- Extremely dissatisfied
Do you like our company, neither like nor dislike it, or dislike it?
- Like a great deal
- Like a moderate amount
- Like a little
- Neither like nor dislike
- Dislike a little
- Dislike a moderate amount
- Dislike a great deal
How likely is it that you would recommend this company to a friend or colleague?
- 0 - Not at all likely
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10 - Extremely likely
Can We Use Your Testimonial For Marketing Purposes
- Yes

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Northern KY 859-757-2025

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Dry Effect

1045 Hopkins St.

Cincinnati, OH 45203

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