Customer Satisfaction Form Your Name First Last Phone NumberHow convenient is our company to use? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient How long was your wait on hold before speaking with our customer service representative? Extremely long Quite long Moderately long Slightly long Not at all long How well did you feel our customer service representative understood what you were saying? Extremely well Quite well Moderately well Slightly well Not at all well How knowledgeable did our customer service representative seem to you? Extremely knowledgeable Quite knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable How clear was the information that our customer service representative provided to you? Extremely clear Quite clear Moderately clear Slightly clear Not at all clear How helpful was our technicians on site? Extremely helpful Quite helpful Moderately helpful Slightly helpful Not at all helpful How well do you feel that our project supervisor understood your needs? Extremely well Quite well Moderately well Slightly well Not at all well Overall, how responsive have we been to your questions or concerns about our product? Extremely responsive Quite responsive Moderately responsive Slightly responsive Not at all responsive Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissastisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Do you like our company, neither like nor dislike it, or dislike it? Like a great deal Like a moderate amount Like a little Neither like nor dislike Dislike a little Dislike a moderate amount Dislike a great deal How likely is it that you would recommend this company to a friend or colleague? 0 - Not at all likely 1 2 3 4 5 6 7 8 9 10 - Extremely likely Can We Use Your Testimonial For Marketing Purposes Yes Consent I agree to the privacy policy.CommentsThis field is for validation purposes and should be left unchanged. Δ
